Right Time Railway Manager

Are you looking for an opportunity? 

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!  

We have an excellent opportunity to join as our Right Time Railway Manager as part of the Operations team based at Harlow. This is a secondment expected to last 12 months.

The Role 

The Key Focus of this role is to be responsible and accountable for improving the Right Time performance for all GA services. You will use your skills to undertake structure programme or performance audits and regular site visits at stations, depots, control and signal boxes to identify areas for improvement and possible business cases.

The suitable candidate must be able to directly with Network Rail and Delivery Unit level to ensure performance matters are investigated and resolved. Duties will require the candidate to assist the HQ Performance team with the resolution of internal attribution and disputes. You will also lead risk identification workshops with both Greater Anglia and Network Rail colleagues.

What we are looking for 

We are looking for a colleague who has a high level of professionalism and a positive attitude. The ideal candidate should have the ability to challenge and advise in a fair and constructive manner and be incident, accident and investigation trained.

The ideal candidate should be pro-active and friendly when dealing with our customers as well as sound knowledge of operating procedure. Train performance experience crucial for this role.

The closing date for all completed applications is on Friday 12th May 2023 

*Please note vacancies can close earlier due to high influx of candidate applications* 

What can we do for you? 

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work: 

·        Genuine … be welcoming, customer-centric and respectful 

·        Professional… be solution-oriented, accountable and delivering to promises 

·        Proactive … be progressive, innovative and decisive 

·        Inclusive … be connected in your thinking, empathetic and promote diversity 

Greater Anglia can offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to GA then apply now! 

• Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme 
• Free Travel on GA for you and your eligible family members 
• Free Leisure travel on GA and 75% discount on other TOCS for leisure travel for eligible family members 
• International travel discount card (FIP) for staff and eligible family members after 12 months service 
• Opportunity to purchase additional annual leave of up to 10 days 
• Gainshare bonus paid if GA hits relevant yearly targets, up £550 for permanent and £300 for agency 
• GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies  
• GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining 
• 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services 
• Annually issued 12 discount vouchers for family and friends to use 
• Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation) 
• Single private medical cover for you and have the option to add your family members for an additional fee
• You will be entitled to additional annual leave by purchasing up to 10 days  
• Private Medical care
• Travel: 
• 1st Class GA travel smartcard for you and family members 
• 1st class TOC card* 
• Free Leisure travel on GA and 75% discount on other TOCS for leisure, for eligible family members 
• After 12 months continuous service, international discount card FIP for staff and eligible family members
• Pension:  
• New entrants eligible to join the Industry Wide Defined Contribution pension scheme. GA contribute 1.5 times employee contribution 
• After 2 years option to move across to Defined Benefit (Final Salary) pension scheme, where GA contribute 1.5 times employee contribution 
• Death in service benefit pays out 4 x annual salary to nominated person 
• Option to pay additional voluntary contributions 
• Transfer external pensions (IWDC only) 
• Salary Sacrifice schemes:  - Eligible once probation is passed 
• Cycle to work  
• Technology Scheme 
• Greater Anglia Benefit Hapi App: 
• Every day discounts 
• Access to deals and promotions (discounts across selected retailers, supermarkets, days out, dining)  
• Long Service Award: 
• 5 years, 10 years, 25 years, 50 years 
• Retirement gift:   
• Monetary gift depending on length of service 
• Friends and Family Vouchers  
• Colleagues are issued with booklet of 12 vouchers (yearly)that can be used by friends and family. 
• Each voucher allows you to purchase off-peak day return ticket between any GA stations for £5 for an adult and £2 for a child.  
• Max group allowed to travel on one voucher discount is 2x adult and 2x child. 
• Eyecare Vouchers 
• Colleagues classified as a DSE user are entitled to a free eye test voucher 
• Where the requirement for VDU glasses is confirmed, A claim can be made for up to £55 towards the cost of the glasses. 
• Employee Assistance Programme - Health Assured   
• operating 24/7, giving a wide range of advice, support and useful information for employees 
• Back in Action  
• Physiotherapy services for GA colleagues 
• Flu Jab Vouchers