Head of Facilities Management

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!

We have a fantastic leadership opportunity within our Asset team for a Head of Facilities Management. This is a full time Executive position based at our London office in Stratford and Shenfield.

The Role

As the Head of Facilities Management, you will be part of the Asset Management Senior Team in ensuring the effective day to day management of world class, customer focused, facilities management services to 134 stations via a combination of your inhouse team and outsourced service providers.

The focus is on facilities management and service delivery ensuring that we meet the high standards required by our client and our customers. This interesting and broad ranging role requires someone to implement and maintain the facilities management strategy for the Greater Anglia portfolio so that reliable, cost effective and sustainable hard and soft services are provided in accordance with industry best practice, franchise and regulatory obligations. You will proactively maintain a good understanding of industry best practice and trends, searching out environmental improvements with the aim of introducing and applying these to the benefit of the estate.

What we are looking for

We are looking for a colleague who can demonstrate high levels of Facilities Management experience and commercial awareness. You will show commitment and flexibility, demonstrate excellent leadership skills and be a good team player. You will need excellent interpersonal and communication skills, picking up new issues quickly and confidently analysing issues to find workable solutions. You will need to be able to build relationships with stakeholders at all levels and promote partnership working with outsourced commercial service providers. You will be a visible leader, with high levels of personal resilience, able to deliver in a challenging, fast-paced environment where delivery and business continuity are prioritised.

The closing date for all completed applications is on Friday 06th January 2023

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work:

·        Genuine … be welcoming, customer-centric and respectful

·        Professional… be solution-oriented, accountable and delivering to promises

·        Proactive … be progressive, innovative and decisive

·        Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to GA then apply now!

What can we do for you!

• Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
• Free Travel on GA for you and your eligible family members
• Free Leisure travel on GA and 75% discount on other TOCS for leisure travel for eligible family members
• International travel discount card (FIP) for staff and eligible family members after 12 months service
• Opportunity to purchase additional annual leave of up to 10 days
• Gainshare bonus paid if GA hits relevant yearly targets, up £550 for permanent and £300 for agency
• GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies
• GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining
• 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services
• Annually issued 12 discount vouchers for family and friends to use
• Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)
• Single private medical cover for you and have the option to add your family members for an additional fee