Presentation Working Team Leader

Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a colleague of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

We have an exciting opportunity within our Train Presentation team for a Presentation Working Team leader based at Norwich Station.

The Role

You will be part of a large, dynamic team, delivering high levels of cleanliness to our rail vehicles through the daily management of a team of front-line operatives. You will be responsible for providing clean, safe and presentable trains through the direct management of Train Presentation team at Norwich.

You will ensure a high standard of train cleanliness is achieved on all interior and exterior train units operated by AEA through the daily monitoring of work in progress, finished work and assessing the competency of presentation staff to required standard.

You will also be responsible for the delivery of company objectives with regards to safety, performance, reputation, customer service and costs. In addition, your duties will involve ensuring that there is a high standard of cleaning on all interior and exterior trains, and attending to minor faults i.e. loose seating and graffiti.
The Train Presentation Department operates 24 hours a day so full flexibility will be required for the undertaking of early, late and night shift.

Full uniform will be provided, to ensure that you embrace our values and brand as a business.

What we are looking for

We are looking for a colleague who has previous experience within a Team Leader role and/or managing a team. You will be competent in using Microsoft Office Suite Application knowledge (Word, Excel) and have excellent oral and written communication skills.
The successful colleague will have the ability to deliver under pressure and be adaptable to changing priorities.
Experience of train cleaning processes is desirable, as well as knowledge of IOSH managing safely.

The closing date for all completed applications is on Friday 11th March 2022

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:

·        Genuine … be welcoming, customer-centric and respectful

·        Professional… be solution-oriented, accountable and delivering to promises

·        Proactive … be progressive, innovative and decisive

·        Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, and cycle to work scheme, then apply now, and see what we can do for you!