Engineering Access and Rail Replacement Support Manager

Kickstart Your Career with Greater Anglia!    

Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate our customer’s travel experience.   

Join Our Team as an Engineering Access and Rail Replacement Support Manager at The Hub, Colchester.  

About The Role  

The Engineering Access Manager leads the Greater Anglia discussions with Network Rail on when the railway is closed for engineering work and is critical that closures are aligned with customer demand. The Rail Replacement Manager oversees the provision of all rail replacement operations on the Greater Anglia network, ensuring that the operations are financially efficient as well as providing excellent customer experience. The support manager role will work across both areas but bringing closer working and alignment. 

The Role 

• Responsible for late notice engineering possession requests, including any internal discussion and fact finding if required. 
• Compile and maintain an engineering possession database and upload to the Intranet, including known special events. 
• Liaise with the wider business, including the communication of the engineering possession plan and any revisions to the plan. This will include regular updates to finance, marketing, rail replacement, customer services, etc.   
• Manage all engineering possession and disputes trackers. 
• You will be supporting and deputising for (when required) the Engineering Access Manager and the Rail Replacement Manager in things such as engineering possession planning, potential conflicts between engineering possession planning and planned roadworks on rail replacement bus routes, yearly rail replacement budget forecast and other tasks as required.  

We’re Looking For Candidates Who Have 

• An understanding of rail industry engineering possession planning processes and timescales. 
• An understanding of rail industry train planning processes, timescales and operating procedures and arrangements as relates to the train plan. 
• A good level of communication skills with experience of negotiating as well as being computer literate
• The ability to prioritise their own workload and are well organised.
• Attention to detail.  
• A good standard of general education is needed for this role and candidates must be aged 18 or over
• This is an excellent developmental role, as you will be working across two teams within the Planning team.

What’s In It For You? 

• Travel Discounts: Enjoy free travel on Greater Anglia and 75% off fares with other train operators, plus discounts for eligible family members too!  
• International Adventures: After 12 months, unlock discounted international travel for you and your family.  
• Exclusive Discounts: Access the Greater Anglia Hapi App for deals on shopping, dining, and fun days out.  
• Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to  travel on Greater Anglia services.  
• Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.  
• Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.  
• Family-Friendly Policies: We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.  
• Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.

The closing date for all completed applications is on Friday 6th June 2025.  

Please note vacancies can close earlier due to high influx of candidate applications.  

At Greater Anglia we are proud of the work that we do. We're investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.  

Join Us and Experience:  

• Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.  
• Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.  
• Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement as the norm.  

Ready to Bring Your GA Game?