Driver Manager

Are you looking for an opportunity? 

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!  

We have an exciting opportunity for a Driver Manager to join our Operations department, based at Bishops Stortford & Cambridge.

The Role 

Our Operations team are responsible for 800 drivers across our network, and as a Driver Manager you will be responsible for managing a team of drivers to deliver consistently high standards of train operation.  

Other key responsibilities will be to ensure compliance with our route, traction, rules and regulations and safety knowledge for your driver team, through recognised measurement and monitoring of competence. 

This role will require you to actively participate and contribute to performance improvement of the train service by daily monitoring of train crew responsible delays, action planning, and reporting through performance systems.  

The position will be providing on call cover as required, and support to colleagues following safety of the line incidents. The colleague would be required to make themselves available during times of disruptions by assisting customers, and other business needs. 

What we are looking for 

This role would suit a colleague who has a solid understanding of Railway Operating Rules, Procedures, and arrangements. As well as an understanding of control management, service delivery, and recovery. You should be incident/accident investigation trained 

Above all we are looking for a colleague with a high standard of honesty, integrity and able to role model our values. 

The closing date for all completed applications is on Friday 29th March 2024

*Please note vacancies can close earlier due to high influx of candidate applications* 

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work: 

·        Genuine … be welcoming, customer-centric and respectful 

·        Professional… be solution-oriented, accountable and delivering to promises 

·        Proactive … be progressive, innovative and decisive 

·        Inclusive … be connected in your thinking, empathetic and promote diversity 

Greater Anglia offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to GA then apply now! 

What can we do for you? 

• Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme 
• Free Travel on GA and 75% discount on other TOCs for leisure travel 
• Free Leisure travel on GA and 75% discount on other TOCS for eligible family members 
• International travel discount card (FIP) for staff and eligible family members after 12 months service 
• GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies  
• GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining 
• 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services 
• Annually issued 12 discount vouchers for family and friends to use 
• Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)