Duty Fleet Control Manager

Are you looking for an opportunity?  

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!   

We have an exciting opportunity within our Engineering Department at Romford ROC for a Duty Fleet Control Manager  

The Role  

As the Duty Fleet Control Manager you will be managing high performance and work outputs through the use of specified objectives, goal setting, appraisals, feedback, and appropriate improvement activities. You will be responsible for monitoring the performance of direct reports in order to attain high levels of performance and productivity

In this role, you will be responsible for providing guidance and line management to our ROC's Fleet Control Team. Duties will also include being responsible for reducing Delay Minutes, Cancellations, Shortform Deviations from Target Fix Time, and Cut-and-Run, as well as enhancing DST utilisation.

In addition you will be in charge of monitoring service disruption recovery, ensuring all information is accessible post-incident, and ensuring maintenance activities and modification programmes for all trains are planned and delivered in accordance with agreed-upon plans. 

What we are looking for  

We are looking for a confident colleague who has experience in managing colleagues at a senior level and/or engineering or management qualification.  The successful candidate should be strategic and have a working knowledge and competency within a control centre environment with ability to influence internal/external stakeholders.  

The closing date for all completed applications is on Friday 17th November 2023 

*Please note vacancies can close earlier due to high influx of candidate applications*  

What can we do for you?  

• Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme  
• Free Travel on GA for you and your eligible family members  
• Free Leisure travel on GA and 75% discount on other TOCS for leisure travel for eligible family members  
• International travel discount card (FIP) for staff and eligible family members after 12 months service  
• Opportunity to purchase additional annual leave of up to 10 days  
• Gainshare bonus paid if GA hits relevant yearly targets, up £550 for permanent and £300 for agency  
• GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies   
• GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining  
• 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services  
• Annually issued 12 discount vouchers for family and friends to use  
• Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)  
• Single private medical cover for you and have the option to add your family members for an additional fee  
•  
• You will be entitled to additional annual leave by purchasing up to 10 days   
• Senior Management bonus – up to 15%  
• Private Medical care*  
• Travel:  
• 1st Class GA travel smartcard for you and family members  
• 1st class TOC card*  
• Free Leisure travel on GA and 75% discount on other TOCS for leisure, for eligible family members  
• After 12 months continuous service, international discount card FIP for staff and eligible family members  
• Pension:   
• New entrants eligible to join the Industry Wide Defined Contribution pension scheme. GA contribute 1.5 times employee contribution  
• After 2 years option to move across to Defined Benefit (Final Salary) pension scheme, where GA contribute 1.5 times employee contribution  
• Death in service benefit pays out 4 x annual salary to nominated person  
• Option to pay additional voluntary contributions  
• Transfer external pensions (IWDC only)  
• Salary Sacrifice schemes:  - Eligible once probation is passed  
• Cycle to work   
• Technology Scheme  
• Greater Anglia Benefit Hapi App:  
• Every day discounts  
• Access to deals and promotions (discounts across selected retailers, supermarkets, days out, dining)   
• Long Service Award:  
• 5 years, 10 years, 25 years, 50 years  
• Retirement gift:    
• Monetary gift depending on length of service  
• Friends and Family Vouchers   
• Colleagues are issued with booklet of 12 vouchers (yearly)that can be used by friends and family.  
• Each voucher allows you to purchase off-peak day return ticket between any GA stations for £5 for an adult and £2 for a child.   
• Max group allowed to travel on one voucher discount is 2x adult and 2x child.  
• Eyecare Vouchers  
• Colleagues classified as a DSE user are entitled to a free eye test voucher  
• Where the requirement for VDU glasses is confirmed, A claim can be made for up to £55 towards the cost of the glasses.  
• Employee Assistance Programme - Health Assured    
• operating 24/7, giving a wide range of advice, support and useful information for employees  
• Back in Action   
• Physiotherapy services for GA colleagues  
• Flu Jab Vouchers  
• Gain Share  
• This is an incentive scheme which is designed to ensure everyone is working towards the same objectives, and to enable colleagues to share in the success they all help deliver.  
• If GA reaches its profit threshold level, colleagues are eligible to receive a payment of up to £550* for GA colleagues, or £300* for Train Presentation agency colleagues.