Driver Manager

Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

We have an exciting opportunity for a Driver Manager to join our Operations department, based at Norwich.

The Role

Our Operations team are responsible for 800 drivers across our network, and as a Driver Manager you will be responsible for managing a team of drivers to deliver consistently high standards of train operation.

Other key responsibilities will be to ensure compliance with our route, traction, rules and regulations and safety knowledge for your driver team, through recognised measurement and monitoring of competence.

This role will require you to actively participate and contribute to performance improvement of the train service by daily monitoring of train crew responsible delays, action planning, and reporting through performance systems.

The position will be providing on call cover as required, and support to colleagues following safety of the line incidents. The colleague would be required to make themselves available during times of disruptions by assisting customers, and other business needs.

What we are looking for

This role would suit a colleague who has a solid understanding of Railway Operating Rules, Procedures, and arrangements. As well as an understanding of control management, service delivery, and recovery. You should be incident/accident investigation trained.

Above all we are looking for a colleague with a high standard of honesty, integrity and able to role model our values.

The closing date for all completed applications is on 22nd October 2021

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:

·        Genuine … be welcoming, customer-centric and respectful

·        Professional… be solution-oriented, accountable and delivering to promises

·        Proactive … be progressive, innovative and decisive

·        Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, and cycle to work scheme, then apply now, and see what we can do for you!